1.0 A General Introduction to the Course 1.1 The Principles of Business Correspondence 1.2 The Structure and Styles of Business Letters 1.3 Arrange the Structure of the Letter and Address the Envelope 2.1 How to Seek New Customer? 2.2 Writing Business-establishing Letter 2.3 ISAS about Seeking New Customer 2.4 A Survey of Trade Fair 2.5 Seeking New Customer on Trade Fair 3.1 Principle and Structure of Enquiry Letter 3.2 Reply to Enquiry Letter 3.3 Structure and Expressions 3.4 Principle of Enquiry Letter 3.5 Structure of Enquiry Letter 4.1 Offer (Principle and Structure of Offer Letter 4.2.1 Counter-offer (Principle and Structure of Counter-offer Letter 4.2.2 Counter-offer (Principle and Structure of Counter-offer Letter 4.3 Principle of Offer letter 4.4 Structure of Offer Letter 4.5 Principle of Counter-offer Letter 4.6 Structure of Counter-offer Letter 5.1 Order 5.2 Contract 5.3 Placing Order 5.4 Acceptance and Decline 5.5 Contract 6.1 Basic Knowledge of International Payment 6.2 Urging the Buyer to Establish the L/C 6.3 Choosing the Proper Methods 6.4 Urging the Buyer to Establish the L/C 6.5 Checks and Amendments of the L/C 7.1.1 Shipment（1） 7.1.2 Shipment（2） 7.2.1 Packing（1） 7.2.2 Packing（2） 7.3 Shipping Advice 7.4 Urging for Shipment 7.5 Packing Condition 8.1.1 Insurance（1）上 8.1.2 Insurance （1）下 8.2 Insurance（2） 8.3 Asking the Seller to Cover Insurance 8.4 Informing the Coverage Adopted 8.5 Reply to a Request for Excessive Insurance 9.1 Complaint and Claim 9.2 Reply to the Complaint and Claim 9.3 Complaint and Claim 9.4 Reply to Complaint and Claim: Accepting Requests 9.5 Reply to Complaint and Claim: Rejecting Requests 10.1 Agency, Processing and Assembling Trade 10.2 Joint Venture,Compensation Trade,Barter,Leasing and Technology Trade 10.3 Applying for Being an Agent